Embrace Magic! 10% off code: FAIRYTALES

Frequently asked questions

Do you offer international shipping?

Yes, we happily offer international shipping to bring the magic of our fairy accessories to enchanted hearts worldwide. Our processing time is 1-2 days, and shipping time varies from 8 to 25 days, depending on your location. Rest assured, we'll work our fairy magic to ensure your treasures arrive in a timely and enchanting manner. 🌍🚀✨

Why did I never receive a confirmation email?

Firstly, kindly check your spam or junk folder, as sometimes our magical messages may find their way into unexpected corners. If you still can't find the confirmation email, it's possible that a tiny typo might have fluttered into your email address during checkout. No worries, though! Just reach out to us at help@fairytaleworld.shop, and our fairy support team will swiftly assist you in uncovering your confirmation and guiding you through this enchanted journey. 📧

Can I change my address?

If your order has not been shipped yet, we can assist you in updating your address. Please get in touch with our support team at help@fairytaleworld.shop or use the form below to submit your request. We'll be happy to ensure your order reaches the right destination.

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